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Service & Repair
service repair pacdog


 
Have you had your PACDOG system a while, want to make sure it’s working to its full potential, spruced up a bit or need to have it serviced?

Our Price: £55.99 Inc VAT

Product Code: SERVICEREPAIRS

Repair Type



Qty:  
Description
 

PACDOG are looking forward to helping you get the best out of your product. Here's what we need from you:

Checklist

  1. Include a note with your name, address, email and daytime contact number with a brief description of the issues you are having with the product(s).
  2. Include your service and repair Order Number which you will receive after checkout.
  3. Where possible, please ensure your unit for repair is fully charged before return.
  4. Please remove straps from collars and wipe with a wet cloth/antibacterial wipe.
  5. You only need to send back the parts to be serviced not the entire kit.
  6. Send it to us at the address below.

Address

PAC Products,
Service & Repairs Department,
Carraigleade,
Graiguenamanagh,
Co. Kilkenny,
R95 EE76,
Ireland.

Have a question? Why not phone, email or contact us on live chat below.

If goods are within their 2-year warranty free shipping only applies to goods being returned to the customer. It does not cover the cost of sending the goods to us.


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Average Rating: Average Rating: 4.5 of 5 4.5 of 5 Total Reviews: 6 Write a review »

  0 of 0 people found the following review helpful:
 
5 of 5 Repair May 24, 2022
Reviewer: Alan Nattrass from Periana, Málaga Spain  
Sent collars for repairs, I was informed when they arrived.
The necessary work was done quickly and the collars returned without any problems.
An efficient and very easy experience

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  0 of 0 people found the following review helpful:
 
4 of 5 Repairs and new items May 12, 2022
Reviewer: Catherine Addison from Nr Solihull, West Midlands United Kingdom  
Prompt and efficient, always get back to you to help with a problem. Had  PAC fence for over 20 years a godsend

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  0 of 0 people found the following review helpful:
 
5 of 5 Top service for top product November 18, 2021
Reviewer: Holliday from Shropshire United Kingdom  
Nobody goes further to help you than Pacdog.  Always helping patiently with queries and questions.  Fantastic product with first class customer service.  It's not just the product but the support you receive with it makes it top of the range.

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  0 of 0 people found the following review helpful:
 
5 of 5 Repair of Ext hand set . November 18, 2021
Reviewer: PAUL HUGHES from MAIDENHEAD, BERKSHIRE United Kingdom  
I was very impressed with service and good quality customer care.

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  0 of 0 people found the following review helpful:
 
4 of 5 Replacement collar November 18, 2021
Reviewer: Jan Tomlinson from Bardwell, Suffolk United Kingdom  
Very good service via phone and email. So cheerful and helpful.
However, I am disappointed that the new collar is made of black plastic with a buckle. I did prefer the quick release canvas collar. The old style was much easier to use.

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