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Have a question? Why not phone, email or contact us on live chat below
Have you had your PACDOG system a while, want to make sure it’s working to its full potential, spruced up a bit or need to have it serviced? Here's what we need from you:
Checklist
- . Include a note with your name, address, email and daytime contact number with a brief description of the issues you are having with the product(s)
- . Include your service and repair Order Number which you will receive after checkout here
- . Where possible, please ensure your unit for repair is fully charged before return
- . Please remove straps from collars and wipe with a wet cloth/antibacterial wipe
- . You only need to send back the parts to be serviced not the entire kit
- . Send to us at the address below. If goods are within their 2-year warranty free shipping only applies to goods being returned to the customer. It does not cover the cost of sending the goods to us.
Address
PAC Products,
Service & Repairs Department,
76 Main St,
Forkhill, Newry,
Co. Down, BT35 9SH,
Northern Ireland
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