Customer Testimonial Letters


PAC has received the following testimonials letters, in heartfelt appreciation of the very positive results our clients have obtained when using electronic collars to correct problems with their hitherto uncontrollable, wayward dogs. Having tried all the normal, conventional methods (including ‘clickers’ and sprays), such equipment has been their last resort, and indeed, the only saviour for a relatively small proportion of the world’s dogs.

We have a code of practice that always ensures our clients’ confidentiality. Even where our clients have given us express authority to disclose their identities, PAC prefers not to do so in the light of the activities of extreme Animal Rights activists. Clients’ names and addresses have been removed, and unusual dogs’ names have been changed to avoid identity, lest these letters were to get into the wrong hands. Each letter has an identifier to enable verification, if required. For the most part, we have also removed the normal salutations, opening and closing statements.

All the letters are genuine: you will notice from some of the comments that no testimonial letter has been deliberately excluded; and no sense of the letters has been altered; but they have been lightly reviewed and corrected for spelling and grammatical errors (to avoid distraction from their purpose… and for ease of reading).

Please also bear in mind that some of the earlier, most vehement objectors to the use of these collars, through various circumstances, have realised that, to save the lives of their own dogs, there is no viable or proven alternative. Such converts now freely admit that they were wrong. It is only when one has actually owned a difficult dog that one can fully understand and appreciate the value of these electronic collars.

Among these letters, you might well see many likenesses to your own situation. We wish you happy, enlightened and, in some cases, amusing reading...

Keywords: Sheepdog, Sheepdog Trainer

I use the PAC collar as a lifesaver for numerous dogs each year. They are mostly sheep worriers, but I also deal occasionally with chasers of traffic and equestrians. In nearly every case the alternative is death, or… more or less permanent confinement. As you know I am not a typical user in that years ago I ran kennels, including what I can only describe as a Canine Borstal! I then had a privately made, remote control collar.

Now, as a sheepdog trainer and training instructor, I should really love to give up the remedial training… but where real delinquent dogs are concerned, I continue for the dogs’ sake. I consider brief use of the collar to be absolutely justified, humane and desirable, if it is to cure the dog of life or death misdemeanours.

I have to say, however, that I have reservations where it comes to unqualified and inexperienced owners having unrestricted access to the equipment. I do not like to see this collar used as a routine substitute for good, basic training methods. To ban the use of these collars totally would be a tragic mistake and numerous dogs would die as a result of such a decision.

H J of Dartmoor

Dog Type: Springer Spaniel

Thank you for the remote trainer. It has been a great success in the training of my Springer Spaniel. I now have a much better dog and I have no hesitation in recommending it to anyone.

J J of Powys

Dog Type. Springer Spaniel

I am more than happy to recommend the PAC remote training collar as a gentle persuader for hard to handle dogs. When I took on a rescue Springer Spaniel about three years ago, I was her fourth owner. She was out of control and a real problem. She now responds to the whistle and enjoys off-the-lead walks.

There is no doubt in my mind that the collar has saved her life.

C O of St Austell

Dog Type: worrying sheep

I certainly found the PAC collar extremely effective for the three weeks that I had it on hire from you, but sadly the affects wore off after a couple of months. The dog was caught worrying sheep on a number of occasions, despite severe reprimands. We still have the dog, but she has extremely limited freedom, and is never allowed out of sight when off the lead. She must now spend a certain amount of time chained up. If I could afford it, I would buy a collar. I am sure long term effects are achieved with a great number of dogs, but suspect that my dog, being an alpha bitch, is somewhat stronger-willed and more persistent than most.

I would agree with you, that these collars do need to be used in the right hands. As an example, I had to fend off pleas from my children to have a go with it. It is possible that the collar could be used as an instrument of amusement by sadistic or sick individuals. However, so could a stick! Nevertheless, rather than banning electric collars, I would recommend that they be sold at a more affordable price!

Mrs A B of Dorchester

Dog Type: problems, responding to whistle

I would recommend your Remote Training Collar to anyone having problems with a dog. My dog now responds superbly to the whistle … whereas, before, you would sometimes have thought he had something wrong with his ears!

B A of Holbeach

Dog Type: Labrador, chicken-chasing

Murphy is a two-year-old chocolate Labrador with very little brain! Although he has been neutered, he has been very difficult to train, as he seems unable to remember commands from one day to the next. He is a great big, soft lump, but had developed the habit of running at people and other dogs, barking furiously, particularly if they appeared from around a corner unexpectedly. Naturally seven stone of rushing, barking Labrador was quite intimidating for most people. He never meant any harm… It was just his way of saying ‘hello’.

Since using the PAC collar, he has improved dramatically, although it has taken some time because we don't meet people or dogs on every walk… and so correction cannot always be given. Nevertheless, he now seems at last to be getting the message. He now usually looks at me if he sees another dog, and if I call him he will stay with me, even if our other two dogs go off to do the greeting.

A friend who had a chicken-chasing Labrador recommended your collar to me. One zap and Fudge has never gone near another chicken. Indeed, I have been so pleased with the progress that I have made with the PAC remote training collar that I should exercise my option to keep the one that I have on hire from you. In this way I can provide a service to other people with sheep chasers, or other problem dogs.

Before using the collar, I did have certain reservations about using it, but Murphy has shown no ill effects at all and he positively loves having the collar put on. It certainly takes all the worry out of our walks, when we used to have to take detours if we saw people in the distance. We are off to Cornwall for a week at Easter and, as we walk a lot of Cornish coastal path, we will not have to worry about meeting fellow walkers, and we can settle down to enjoy the views!

Mrs J D of Gloucestershire

Dog Type: rescue dog, sheep

Some while ago we gave home to a year-old rescue dog of unknown provenance. We soon found we could not contain him in our grounds. This was a nightmare; since we had grazing sheep close by. On receiving complaints, we sought advice and we decided to try PAC's remote training collar.

This was very effective. We do not find it cruel. Our dog is no longer deaf to commands and now enjoys his freedom. Thank you.

A R of Droitwich

Dog Type: Burmese Mountain Dog, sniffing crotches, dog training classes, water pistols, audible warning devices, social outcast

As you know I acquired a remote control collar as a last resort to try to stop my Burmese Mountain Dog from sniffing crotches! I had tried everything else - dog training classes; water pistols; audible warning devices; and, of course, making my displeasure known in no uncertain terms. Nothing had worked, and he was very much a ‘social outcast’. The collar had an immediate result… and it has had no, ill effect on him at all. Life is now much more enjoyable for him - and for us. I would recommend its use to anyone provided it is done sensibly and with affection.

A O of Devon

Dog Type: Springer Spaniel, dartmoor, chasing sheep, off-the-lead

I recently acquired a remote training collar from you. We had tried a number of methods to stop our Springer Spaniel pup from chasing sheep, but had to resort to keeping her on the lead during walks on Dartmoor . This was not much fun for her - or for us.

After reading the excellent literature supplied with the collar, we started the training. It only took four applications for the problem to be cured. The dog has had no adverse effects and is now a joy to take out without being on a lead all the time.

We would certainly recommend its use in extreme problems such as we experienced. Thank you for your excellent advice and service.

J S of Okehampton

Dog Type: Cocker Spaniel, serious dog owner

My use of the PAC training collar has produced a good, steady bitch that is a pleasure to work. Before I used the collar on my three-year-old, headstrong Cocker Spaniel, I dreaded having to take her on beats. Now I can't leave her at home! I would definitely recommend its use to any serious dog owner with a problem. Many thanks.

M W of Barnstaple

Dog Type: Labrador, rspca kennels, biscuit rewards chasing deer, chasing hare, chasing horses, chasing people, undesirable behaviour

Some months ago I acquired a remote training collar for use on my 18-month-old rescue Labrador who had been re-homed unsuccessfully three times before, and who had ended up in RSPCA kennels. By using the remote training collar in conjunction with biscuit rewards for responsive and/or correct behaviour, she is now a complete pleasure, and is able to run freely without endangering herself or others. She comes back on request, no longer chasing deer, hare, horses or people and will stay when told to.

In her case, I feel that I was her 'last hope’. And indeed, the training collar was my 'last hope'. It worked so well, since it gave an instant reprimand for undesirable behaviour. She understood this. Conversely, I believe it is no use punishing 5 minutes after the event. This she would never have understood. She has such a good quality of life now. She has plenty of exercise, free from leads and 'non-pulling halters' etc. She is a real pleasure to take out. Compare this to her earlier existence when she had spent the first 18 months of her life shut up with little or no exercise… and the more boisterous she became the more she was shut up, until eventually she was handed over to the rescue services. As a result, her new lease of life is even more precious to her.

Thank you for sorting out our problems and thank you from 'Fudge' for helping to give her the taste of freedom she had never known before… and for contributing to such a good life in her new home.

Mrs B J F of Cheltenham

Dog Type: rescue kennels, last chance, life saver

Our dog came from a rescue kennels and was uncontrollably aggressive – sometimes, even foaming at the mouth - with other dogs. The collar was the last chance for her. If it hadn’t worked, we had already agreed she would have to be returned to the dog welfare organisation (where she had already spent over six months). We only had to use the active collar a few times before her behaviour started to change. After about three months we didn't use the collar at all. Although she's far from perfect, she can now run - off the lead - even when other dogs are in the vicinity. Occasional confrontations still occur, but not to any great extent - and only when other dogs appear to threaten her. The collar has probably saved her life. Thanks.

Mr J F of Hampshire

Dog Type: chastisement, gun-dog

I found the PAC training collar excellent for speed and ease of use, and causing the minimum of distress for the dog. One of my friends who disapproved said she thought it much better to wallop her dog when it misbehaved! That is the last thing I would wish to do to him when he returned! I believe it much better that any chastisement is not associated with me… and anyway, how does one wallop a dog half a field away?!

I recommend the collar to all my gun-dog friends.

Miss G of Dorset

Dog Type: anti-collar lobby, English Pointer, puppy, chase sheep, chase seagulls, chase deer, Dartmoor, chasing ponies, gun-dog trainer, whistle training, stop dog chasing, dog behaviourist, instantaneous effect, running-in, game birds, roam freely off-the-lead

I am writing to you in the light of recent lobbying against electronic collars. The extremism behind this activity appears to be blind to the self-evident truth that an individual who intends to be cruel to an animal will go down that particular road, whatever. A walking stick, a lead, a catapult or any other implement can be used in a cruel fashion. In an ideal world there would be no cruel humans nor would dogs chase sheep, deer or other wild life or be aggressive. Unfortunately, all these conditions exist and it is therefore in the best interests of canine welfare that a sensible balance is found.

My wife and I own two English Pointers. Carlos, who is now three years old and who came to us as a puppy, displayed an inclination to chase sheep, seagulls and deer. He is an intelligent and strong-willed dog and would disobey as the fancy took him. We live in the country and there are many opportunities for him to get into trouble. The very nature of a Pointer requires lots of off-the-lead exercise. We therefore need to have the confidence that he will respond to the whistle and that he can be described as being under our control.

We took him to the usual dog training sessions where we only achieved limited success. It certainly did not stop his inclination to chase. On one occasion he got himself into a potentially very dangerous situation by chasing seagulls over rocks where he got cut off. The tide was rising and there were big breakers. Fortunately he found a spot where there was a rock-pool which, although deep, was calm, and he managed to swim to us. On another occasion we took him on to Dartmoor , where there are numerous sheep. It was quite evident that he would have chased them into the next county, given the opportunity. We then found an area where sheep were absent, but he took a great interest in the Dartmoor ponies and was on the point of getting kicked by a stallion. He would always chase any game bird that he happened to scent. It was in this context that we looked for solutions.

We went to a gun-dog trainer who assessed Carlos as a strong-willed dog. Together with the trainer we began training him to the whistle but it was evident that something was needed which would stop his chasing. I happened to see your advertisement and spoke to you on the telephone. You explained that the collar was not a disciplinary implement but a training aid that should be used sparingly. In fact, it was a mild form of aversion therapy that should be used responsibly. Used properly, the dog connects the sheep/deer or the act of chasing with the shock and not the collar. I then wished to speak with an animal behaviourist and contacted the Canine Defence League for some names. I explained the reasons behind my request and it became obvious that the person I was speaking to was full of opinions, but totally bankrupt of any practical solutions. However, she did give me the name of a Mr B E (a dog behaviourist and trainer) with whom I spoke on the telephone. He expressed the opinion that a collar was an acceptable method in certain situations, provided it was used properly. He also indicated that a dog could be ruined if a collar was used in an irresponsible way. By the time we actually met Mr B E, we had purchased and used the collar. He saw Carlos and stated that he believed him to be a happy and well-balanced dog.

The effect of the collar was instantaneous, and its use over the last two years has been extremely limited. In fact I cannot recall when it was last used. We now own a happy and reasonably well behaved dog, which does not chase sheep or horses and will hold back from running-in to game birds. He can roam freely off-the-lead without getting himself into potentially dangerous situations. Our second pointer, Pablo, is not so headstrong and has learned to respond to the whistle - without recourse to the collar - but by following Carlos.

My brief contact with the Canine Defence League did not leave me with a favourable impression. On the other hand, the PAC electronic collar has done a great service to our dogs by making it possible to enjoy the freedom that their nature requires. The world seems full of people who feel it is their right to force their opinions on everybody else by “in your face politics". I speak as I find and have no particular axe to grind in this matter.

Mr A B of Paignton

Dog Type: Labrador pet, watchdog, guard, guard dog, obstinacy, selective hearing

The PAC collar has proved to be a very helpful aid to the training of my Labrador pet, companion, watchdog and guard. It was especially valuable in overcoming early obstinacy and ‘selective’ hearing up to considerable distances.

I do regard the ‘ban it’ do-gooding lobby as misguided in this matter as in most of their well meant